Q. Who can accompany a patient to the Emergency Department, and are there translators available for non-English speaking patients? A. For the most part, a patient in the Emergency Department (ED) can be accompanied by another person at all of the state’s hospitals. Pandemic protocols dictate that both the patient and their escort will be screened for COVID-19 symptoms, and masks will be provided if the patient and escort don’t have them. The majority of the state’s hospitals are operated by four health care companies: Trinity Health of New England, which oversees St.