Health Care And Education Suffer When There’s No Internet Access

With no Wi-Fi or reliable internet access during the COVID-19 pandemic, Susana Encarnacion of New London had some trouble during doctors’ appointments for her 9-year-old son, Jeremiah, who has asthma and attention deficit disorder. The stay-at-home mother, who moved to New London from the Dominican Republic 16 years ago, said she and her husband used to have Wi-Fi, but it became too expensive. Phone appointments worked fine, but video doctor visits with only a phone hotspot often weren’t reliable. “There were issues with losing a connection in the middle of appointments,’’ she said in Spanish through an interpreter from the Hispanic Alliance of Southeastern Connecticut. This summer, Gov. Ned Lamont and philanthropists have focused attention on Connecticut’s digital divide in access to online education.