Pushed To The Limit: Community Health Centers Ramp Up Telemedicine While Juggling Declines In Patient Visits, Furloughs And Sick Care Providers

Community health centers that provide medical care to 400,000 low-income patients throughout the state are adapting to the coronavirus pandemic by shifting to telemedicine and reconfiguring the way the staff is offering in-person health services. But like many hospitals and businesses throughout the state, they are also facing deep financial losses during the public health emergency. Nevertheless, they continue to provide frontline medical services—from essential wellness checks such as childhood immunizations to COVID-19 screenings, officials said. “They are the frontline helping patients get to the right place at the right time during this very difficult circumstance,” said Ken Lalime, chief executive officer of the Cheshire-based Community Health Center Association of Connecticut. “It’s what they do all the time, but during this crisis, it becomes incredibly important.”

A network of community health centers throughout the state provides health care for about 11% of the state’s population by offering services on a sliding scale for those who don’t have insurance and by accepting Medicaid, Lalime said.